FAQs

Welcome to the GO Niagara Falls FAQ page. Here, we address common questions about our services, bookings, and policies. If you need further assistance, feel free to contact us using the details provided at the end.

1. What Services Does GO Niagara Falls Offer?

We specialize in guided tours including:

  • Niagara Falls Day Tours
  • Niagara Falls Evening Tours
  • Private Tours of Niagara Falls

2. How Can I Book a Tour?

You can book your preferred tour directly through our website or contact us at support@goniagarafalls.shop. For administrative access, visit our admin panel.

3. What Are the Operating Hours?

Our tours operate year-round, with schedules varying by season. Please check our website or contact us at +1 899 380 3820 for specific timings.

4. How Do I Contact Customer Support?

You can reach us via:

5. Can I Customize My Private Tour?

Yes, our private tours are customizable to suit your preferences. Contact us with your requirements to create a personalized experience.

6. What Is the Cancellation Policy?

Cancellations are accepted up to 24 hours before the scheduled tour. Please review our detailed cancellation policy during booking or contact us for more info.

7. Are There Any Special Requirements?

Participants should wear comfortable clothing and shoes. Please notify us of any special needs or medical conditions at the time of booking.

8. Is Parking Available Near the Tour Locations?

Parking availability depends on the tour location. We recommend arriving early or checking local parking options beforehand.

9. How Do I Access My Booking Details?

Once booked, you will receive a confirmation email with all details. You can also access your booking through our website account portal.

10. Are Your Tours Suitable for All Ages?

Most of our tours are family-friendly, but please specify if you have young children or seniors with special needs when booking.

11. Do You Offer Group Discounts?

Yes, group discounts are available for large parties. Contact us to discuss your group size and receive a customized quote.

12. What Safety Measures Are in Place?

We adhere to all safety guidelines, including appropriate safety gear and protocols, to ensure a safe experience for all guests.

13. Can I Book a Tour as a Last-Minute Reservation?

Yes, last-minute bookings are possible depending on availability. We recommend booking early to secure your preferred date.

14. How Do I Find Out About Special Offers?

Subscribe to our newsletter or follow us on social media for updates on special promotions and discounts.

15. How Do I Contact GO Niagara Falls for More Information?

For additional questions or personalized assistance, contact us:

We look forward to helping you experience the beauty of Niagara Falls!